Privacy Policy
How We Protect Your Personal Information
Last Updated: 14 February 2026
1. Introduction
Stockfisch Records South Africa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sfrecords.co.za or make purchases from us.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, postal address)
- Payment information (processed securely through third-party payment processors)
- Order history and preferences
- Communications you send to us
- Information collected through cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and preorders
- Communicate with you about your orders, products, and services
- Send you promotional information and updates (with your consent)
- Improve our website and customer service
- Comply with legal obligations
- Prevent fraud and enhance security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, including payment processors, shipping companies, and email service providers. These parties are contractually obligated to keep your information confidential.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy in our FAQ.
8. Third-party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: